Fraud Management Solution (FMS)

Solution Description

Mobileum’s Fraud Management System is a real-time, AI/ML-powered platform designed to detect, prevent, and respond to telecom fraud across voice, data, roaming, messaging, interconnect, and digital services. It provides continuous surveillance, proactive alarms, and automated actions to mitigate financial loss and protect both revenues and customer experience.

Built as part of the Mobileum Risk Management Suite, the FMS integrates seamlessly with other modules (like Revenue Assurance and Roaming Risk) and operates across 2G, 3G, 4G, 5G, VoIP, and hybrid networks.


Applications Across Operator Environments

  • Mobile Operators (MNOs/MVNOs)
  • ISPs
  • Wholesale & Interconnect Providers
  • Roaming Hubs
  • OTT & Digital Service Providers


Key Features

1. Real-Time Fraud Detection

  • Continuous monitoring of CDRs, NRTRDE, TAP files, messaging, data usage, and signaling events.
  • Instant detection of high-risk activity like IRSF, SIM box, subscription fraud, Wangiri, CLI spoofing, and DoS.

2. AI & Machine Learning Analytics

  • Behavioral profiling and anomaly detection using supervised and unsupervised models.
  • Adaptive learning that evolves with changing fraud patterns.

3. Configurable Rules Engine

  • Drag-and-drop logic for custom fraud scenarios.
  • Supports hybrid detection models: rule-based, threshold, signature, and ML.

4. Alerting & Case Management

  • Real-time fraud alerts via SMS/email/dashboard.
  • Integrated case management: investigation, escalation, and workflow tracking.

5. Automated Action Framework

  • Blocking actions triggered in real time: deactivate SIM, bar service, suspend number, notify operator.
  • API integrations with CRM, OSS/BSS, billing, and provisioning systems.

6. Reporting & Dashboards

  • Web-based UI with visual fraud intelligence dashboards.
  • SLA and KPI tracking, regulatory audit readiness.

7. Multi-Domain Coverage

  • Voice (domestic, roaming, VoIP)
  • SMS fraud (spam, spoofing, bypass)
  • Data fraud (tethering abuse, streaming fraud)
  • OTT/IoT-specific fraud detection


Advanced Capabilities

  • Fraud Simulation Lab for testing rules and ML behavior.
  • Integration with international databases (GSMA IR.71, CFCA, ETIS).
  • Support for 5G Standalone and MEC-driven fraud scenarios.


Available Datasheets / Documents

You can request or find these through Mobileum’s official website or regional representative (FOCUSTEL):

  • Fraud Management Product Sheet
  • Revenue & Risk Management Suite Overview
  • Roaming Risk & IOT Fraud Control
  • Case Study: Reducing IRSF for Tier 1 Operator
  • Mobileum Risk Assurance Architecture (RAID) White Paper


Use Cases

  • IRSF Prevention: Detect international revenue share fraud across voice and roaming calls in real time.
  • SIM Box Detection: Analyze IMEI, cell ID, CLI spoofing, and traffic profiles to block grey route termination.
  • Wangiri & Spam Calls: Identify high-volume short-duration callback fraud and prevent user exploitation.
  • Subscription & Identity Fraud: Flag abnormal behavior during sign-up or provisioning that indicates fake identities or stolen SIMs.
  • 5G Slice-Level Abuse: Monitor QoS-level theft and unauthorized access in network slicing environments.
  • OTT Streaming & Tethering Fraud: Detect abuse of unlimited data packages via hotspot, VPN, or protocol bypass.


Why Choose Mobileum FMS

  • Trusted by 900+ operators in 190 countries
  • GSMA-compliant, CFCA-aligned, and future-ready for 5G and IoT fraud challenges
  • Real-time performance with minimal latency
  • Scalable to hybrid or multi-operator environments